Effective from 1 March 2025
We are ScapeTrivia. This is our Privacy Policy. Please read it to find out more about who we are and what we do with your data. Let us know if you need help in understanding what it means for you.
We want to explain here how we use personal information about you (your data). ScapeTrivia can be accessed via our website (the Service). When you use our Service, we will collect and use data about you. We have written this Privacy Policy to explain what data we collect, how we use it, and what choices you have in relation to your data.
We also use cookies, which are files that are stored on your device and access information.
We collect your data when you register to ScapeTrivia and when you are using our Service. We use your data so that you can use the Service, and from time to time, we may use your data to comply with our legal obligations or for other legitimate reasons. There may also be times when we ask for your consent to use your data.
We collect data from you when you use our Service or when you provide it to us, for example when you:
We need a legal reason to collect and use your data. The main reason we use your data is to perform our contract (the Terms of Service) with you, so that you can use our Service.
We may also collect and use your data if we are legally required, have your consent, or have a legitimate reason to do so in a way which might reasonably be expected as part of running our business (known as a legitimate interest), as long as your interests and fundamental rights do not take priority over our legitimate reasons.
Below is more information on the types of data we collect and why we use it.
When you open your account, you will provide us with contact information like your name, email address, telephone number, and address. We use this contact information so we can get in touch with you:
We also collect your date of birth when you create an account, which we use for our legitimate interests in verifying your details, understanding the age range of our users, and providing age-appropriate service and support to our users.
Where we cannot confirm your identity using other information that we hold about you or that you have provided to us, we may need you to send us copies of identification documents, which we will use together with your contact information. We use this data for our legitimate interest of verifying your details and helping prevent fraudulent access to the Service or use of your account.
If you contact us, for example by email, phone, post or complete an online form, we will collect the comments and opinions you communicate to us.
We also collect data you provide to us, which includes comments and opinions, when you:
We use comments and opinions where we have a legitimate interest to address any issues, concerns or questions, as well as to make our Service better for you and other users.
If you complete forms or surveys, participate in research interviews or focus groups, enter competitions or promotions, or post on community boards or other message areas, we use your data, including any comments and opinions, to help determine which products or services you might be interested in and to help send you marketing messages about them.
We collect data you provide to us when you enter a competition or participate in a promotion. We use this data for the purposes of running the competition or promotion you have entered.
This data may include your contact details, such as your name and any other information you provide as part of the competition entry or promotion, as well as any comments or opinions you provide.
If you win a competition or promotion, we have a legitimate interest in using your data in publicity relating to the competition or promotion. This may include your name, ScapeTrivia username, photographs, likeness, voice, opinions and biographical information.
We collect your content, which may feature images containing your personal data, when you voluntarily submit it to us when using the Service. We may use your content and/or images in our online and offline marketing campaigns, which may be conducted via third parties on our behalf, subject to the licence you give us to use such images and content as set out in our Terms of Service.
We process your personal data for these purposes either on the basis of our legitimate interests in order to promote ScapeTrivia in our publicity and marketing campaigns or with your consent.
We collect data, including payment information, in relation to any payments you make for premium features or services within ScapeTrivia.
If you use one of our payment partners, including ScapeTrivia Payments via Stripe, you authorise ScapeTrivia to pass any information and payment instructions you provide (which may include name, email address, unique customer identifier, order ID, bank account details, payment card details, card expiration date, CVC code, date/time/amount of transaction, merchant name/ID and location) to the extent required to complete payments via the Service. Our support and moderation team will also have access to this information in order to process and support transactions and moderate refunds.
Our payment partners may also collect your information, including information collected by cookies or other similar means, to the extent this is necessary to process the transactions or to satisfy security requirements.
We also use your transaction information and your purchase history to help decide which products and services you might be interested in hearing about and to send you marketing messages about them.
If you connect your ScapeTrivia account to a social network account, such as Facebook or other social networks, we will collect data about you from the social network. We will do this in accordance with the privacy settings you have on that social network.
The data we may receive includes your name, ID or handle, profile picture, gender, username, user ID, age or age range, language, country, friends list, follower list and any other information you agree to share.
We use this data to help create your public profile on our Service, and help you share your experiences on our Service with your friends, followers or contacts on the social network you have connected your ScapeTrivia account to.
If you agree, we may also use your data to give you updates on the social network which might be of interest to you or any promotion you are taking part in. We won’t post to your social network or friends, followers or contacts without your permission.
We collect data about the users you follow (and users who follow you) on our Service. We use this to display trivia questions to you in your search results, recommendations or feed which may be of interest to you. We use technology (an algorithm) to help us do this.
If an account has been blocked or banned, we also store this data. We do this for our legitimate interests of enforcing our Terms of Service and allowing users to manage who can communicate with them on our Service.
When you create an account and log in, we collect your username, password and information about your device. It is in our legitimate interest to use this data to keep your account secure.
If you decide to log-in using a social network, such as Facebook sign-in, or any other third party log-in methods, we are not given your password or other account login details for those social networks or other third party services. However, we may receive some information from those third party services depending on the third party account you choose to use to log in. For example, depending upon the third party service you choose to use and your settings on that service, we may receive your email address registered with that third party service.
You should keep your username and password safe and not share them with anyone else. You are responsible for actions that are taken using your username and password. If you think someone has access to your password or account, you should tell us immediately and change your password.
You can add an extra level of security to your account by turning on two-factor authentication.
We will collect information about the device you are using to use the Service. This includes a computer, smartphone or any other electronic device that you can access the Service from.
This can include the type of device, unique device identifying number (such as Android ID, Apple ID or browser fingerprint), what operating system is used on the device, what browsers and applications are used to connect to our Service by your device, your internet service provider or mobile network, your IP address and your device telephone number (if it has one).
If you are logged into a registered account, this information may be associated with you.
We use this device information so that the way the Service is presented and works is suitable for your device. We also use this device information for our legitimate interest of ensuring any users that have been banned are not able to access the Service by creating a new account, as well as detecting and analysing potentially suspicious user activity in order to protect our Service and other users of our Service.
We use the preference and notification settings you have chosen to:
We collect data about how you use our Service. This includes:
We use this data (with the help of third-party analytics providers) to:
If you have given us your consent, for example via your device settings where permissible, we collect and use your location information to provide you with features of the Service that are relevant to you and your location. Aggregated postcode information is also occasionally used to measure the performance of marketing campaigns we conduct. We may use other information we have together with your location to do this. For example, this helps you to search for trivia questions that are popular in your local area.
If you change your mind about allowing us to use your location information, you can update your preferences in your device settings at any time.
Sometimes other users of our Service may provide data about you, such as comments, feedback, and likes relating to your trivia questions, and messages they send to you.
Other users can also share information about trivia questions they have liked from you on other social networks that link to ScapeTrivia. However, this is only information that is already public.
If users want to invite you to use our Service or share information about our Service, we will use data they provide to us about you to help them to do this. We will only do this if they have told us that you have agreed they can communicate with you in this way.
We use data about fraudulent or criminal activity which is related to your use of our Service. We use this for our legitimate interests in detecting and preventing fraud and crime, and to comply with our legal obligations.
So that we can provide the Service to you on the basis of our Terms of Service, we may monitor the data you provide when using the Service to detect and respond to potential fraud, abuse or breaches of our Terms of Service, including listings (description, content), messages, user profile information, phone number, location, linked account information and/or device ID. This can lead to various enforcement actions, from issuing an account warning and content removal to permanently banning an account from the platform.
In some cases, to protect our Service, this detection and enforcement takes place automatically using machine learning tools (such as in the case of detecting fraud, phishing, commercial spam or users that may have previously been removed from our Service).
We will use data we collect to:
When we use your data for these purposes, this won’t result in any data that wasn’t previously publicly available being made public on our Service.
We also use your data to resolve disputes between users, provide support to users, to troubleshoot and help solve problems, and to enforce our Terms of Service.
We may collect sensitive data, such as information about your religious beliefs, racial or ethnic origin, physical and mental health details, or sexual orientation.
We collect and use such data when we have your express consent, for example when you complete a survey. With your permission, we may feature you or your profile in publicity and marketing campaigns. Providing your sensitive data for these purposes is entirely voluntary.
We may also collect and use such data to comply with government regulations and guidance.
If you put your own sensitive data on the Service (including where you self-declare certain types of sensitive data on the Service), you acknowledge you are deliberately making this data public at your own choice and that we may use such data for the purposes mentioned above. We may remove such data, or request that you remove such data, from our Service at any time.
We may send you emails about products and services we think you will like, but you can always tell us if you don’t want to receive these anymore.
If you give us your permission, we will send you push notifications and share your email address with third parties you have told us you are happy to hear from about their products and services. When you give us your permission, you can always tell us later if you have changed your mind.
Email: We may contact you by email about our products and services. If you don’t want us to contact you by email with marketing messages, you can unsubscribe from our marketing emails by clicking on the unsubscribe link in the emails we send to you.
Push notifications: If you give us permission in your device settings to send push notifications, we will send you these notifications from our Service. You can change your push notification settings at any time in your device settings or via the ScapeTrivia app.
Third parties: If you have given us your permission, we may share your email address with certain third parties so they can send you email messages about their products and services. If you give us your permission but you later change your mind, you can tell us to stop sharing your email address with third parties.
We may use your data to show you advertisements, both on the Service and on other websites, for products we think you will be interested in. This usually involves using Cookies, which are small files stored on your device when you visit a website, or similar technologies.
We, and advertising partners we work with, may show you advertising on the Service or other websites by using your data to show you adverts for products we think you will like. These adverts may be on the Service, or on other websites or apps (where our partner has advertising space there).
This works by collecting data about how you use the Service and other web pages, as well as content and ads that you, or others using your device, interact with, visit or view. This information may also include location and the IP address of the device you are using to access the Service.
We may share this type of data with our advertising partners to help measure how successful our advertising has been.
We may share certain information with third-party advertising platforms such as Facebook, TikTok, Snapchat, and Google to enable us to better target our advertising on those third-party platforms to users of our Service who are also users on those platforms, or to individuals on those platforms that may be similar to users of our Service.
In addition, we may also use information we collect via the Designer Alerts app to create “audience groups” for the purposes of our advertising on third-party platforms. In those circumstances, we may share certain information with third-party platform providers which allow us to better target our advertising to users on those third-party platforms. Any third-party platforms will also have their own privacy policies which you should read.
Cookies and similar technologies are usually used to provide this type of advertising.
When you use our Service, some of your data is public and can be seen by others. This includes your profile information, such as your username, profile picture, city and country location, who follows you and who you are following. Information about trivia questions you post and any reviews you give are public, and some things you do on our Service such as participating in trivia games are also public.
This information is public to allow users to use our Service, including to allow users to make informed decisions regarding trivia questions. If you want us to, we will post on social networks you have linked to the Service about your use of the Service.
Our Service helps users interact with each other. To make this happen, some data generated through the Service is shared with other users of the Service.
User profile: When you create an account, the Service creates a user profile for you. The data in your user profile is publicly available. This includes your username, city and country location, your followers and who you are following, and details about the trivia questions you post.
You can also choose to add information to your profile, such as a profile picture, profile description or bio, and website address. If you add these to your profile, they will also be publicly available.
Any comments or links from other users on trivia questions, and any replies, comments, or images you post, will also be publicly available.
Your activity on the Service: By default, some of your activities on the Service are public. These are when you follow a user, when a user follows you, when you were last logged in (e.g "Active yesterday"), when you comment on or like a trivia question, post a trivia question, when you participate in a trivia game, when you review a trivia question or when you receive a review.
Social networks you link to the Service: If you have chosen to, we will post updates about your use of the Service to social networks that you have linked to the Service.
We may need to share your data, for example, with other companies that are in our group of companies, to third parties that provide us with services or for legal reasons.
We may share your data with:
Information that cannot identify you: We don’t disclose data that could be used to identify you to anyone else, except as mentioned in this Privacy Policy. We may provide third parties with aggregated statistical information and analytics information about users of our Service, but if we do, we make sure no one can be identified from this information before we disclose it.
We will only keep your data for as long as we need it. If you have an account, this means we keep your data when your account is active. If your account is deactivated, we also keep your data for a reasonable period of time afterward. We may also keep your data for legal or technical reasons.
We only keep your data for as long as we need it and for the purpose it was collected for. This includes when we need to keep your data to comply with any legal, compliance, accounting, or reporting requirements, or for the purposes of fraud prevention.
When we decide how long we need to keep your data for, we take into account the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure of your data, the purposes we use your data for and whether we can achieve those purposes another way, and applicable legal requirements.
If you have an account with us, we will keep your data for as long as your account is active. If you deactivate your account, or we deactivate it because you have been inactive for a long time, your data will be kept for a period of time after your account has been deactivated.
After your account has been deactivated, we may also need to keep your data for legal or technical reasons (including back-up systems), for example, to retain proof of transactions, so we can enforce our rights, and enable the other party to a transaction to access records of past purchases or sales. Following this period, we will either delete the data or change it to a form that does not identify you, with or without notice to you.
If your account is deactivated, some of your data may persist and appear within the Service, for example, where your data has been shared by other users of our Service. If your account has been banned, we will retain certain data about you to prevent you from opening a new account, in order to protect us, our users, and the safety of our Service.
We may store information, which may include your data, locally on your device using Cookies and other methods.
Your data may be transferred to a country outside of the country where you live. Not all countries have the same standards of data protection. However, where we do transfer your data to another country, we will only do this where we have appropriate measures in place to protect your data.
The data we collect may be transferred to and stored in countries outside of the country where you live, including outside of the United States, UK, European Economic Area (EEA), or Australia. This includes companies within our group and third-party service providers and moderators. Your data may be processed by staff (who work for us or one of our suppliers) and other users of the Service that are outside of the UK, EEA, or Australia. This may happen to fulfill a purchase, process payment details, provide support and verification services, and enable us to run the Service.
Not all countries offer the same level of protection of data and may be less protective than the UK or EEA. However, we will only transfer your data to countries that are subject to an adequacy decision issued by the European Commission, or where the entity is bound by an appropriate data transfer agreement as deemed adequate by the European Commission, known as the Standard Contractual Clauses (SCC).
Where we use service providers in the US, we may transfer data to them if they have agreed to the Standard Contractual Clauses, which requires them to provide similar protection to personal data shared between the EEA (and the UK) and the US.
We will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy and any relevant privacy laws.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee the security of your data transmitted through our Service and any transmission is at your own risk. Once we have received your data, we will use strict procedures and security features to try to prevent unauthorized access.
You have certain rights relating to the data we hold about you. If you make a request we may not be required to comply with it, but if that happens, we will explain why. If you want to exercise any of your rights you can contact us.
To exercise any of your rights, or if you have any questions about your rights, please contact us. We may need to request specific information from you when you exercise your rights to confirm your identity and to speed up our response. We may not be able to fulfil your request if we are not able to identify you.
You can exercise these rights free of charge. However, in some circumstances, we may be entitled to charge a reasonable fee, or refuse to comply with your request where we are permitted under law, for example if your request is unfounded, repetitive, or excessive.
We try to respond to all valid requests within one month (once we have been able to verify your identity, if we need to). Sometimes it may take us longer than this if your request is particularly complex or you have made a number of requests. If this is the case, we will let you know if we need more time to respond.
Links to other websites: Our service may contain links to and from third-party websites. These may include our partner networks, advertisers, partner merchants, retailers, and affiliates. If you click on one of these links and visit these websites, these websites have their own privacy policies which you should read. We are not responsible for these third party’s websites or privacy policies.
Children: Our Service is only available to users aged 13 or over. The Service is not aimed at children under the age of 13. We do not knowingly collect data from anyone under the age of 13. If you are under the age of 13, you are not allowed to use our Service. If you think a child under 13 has given us their data, please contact us so we can remove this data and terminate the relevant account.
In certain US states, including California, Virginia, Colorado, Utah, and Connecticut, you may be entitled to additional rights or information.
If you have any questions or want to make a request regarding your data, you can contact us via our Whatsapp group on our website.
If you have any questions, comments, or requests regarding this Privacy Policy, you can contact us via our Whatsapp group on our website.
If you have a complaint about our use of your data, you have the right to complain to your local data protection authority. In the UK, this is the Information Commissioner’s Office (ICO). You can see more details here. Details of how to do this are set out in the “for the public” section of the ICO’s website. In Australia, this is the Office of the Australian Information Commissioner. Contact details are set out here.
However, Designer Alerts welcomes the opportunity to resolve any complaint, and we would suggest you first contact us prior to making a complaint to the ICO or your local data protection authority, so we can first try to resolve any complaints you have.
We may update or make changes to our Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you of any such changes as described below.
If we need to tell you about something, which might be for a legal, marketing, or other purposes related to our Service, we will contact you using the method we believe is best to get in touch with you.
We will usually do this by email or placing a notice on the Service itself. The fact we may send you notices does not stop you from being able to tell us that you do not want to receive certain types of marketing messages.